Right of withdrawal

Right of cancellation for consumers


Cancellation policy

By law, consumers have the right to cancel a contract for the purchase of an item within fourteen (14) days from the day after the day the item has been received.

For to exercise your right of withdrawal you have to contact us

PD-Verlag, Dr. Peter Dörsam
Everstorfer Str. 19
21258 Heidenau
E-Mail: info@pd-verlag.de
Tel. +49 (0)4182 401037
Tel. +49 (0)4182 401038

and inform us to state positively (by letter, telephone, telefax or e-mail) that you want to withdraw your contract. You can use the enclosed withdrawal form but this is not prescribed.

For keeping the term in the exercise of the right of withdrawal it suffices to dispatch your message before expiry of cancellation period.

Consequences of withdrawal

In case of cancelling the contract we will refund all received payments immediately and not later than 14 days from the day we received your message of cancellation including the delivery charge but not any postage or collection cost incurred returning the item to us. For the refund we use the same payment method as you placed your original order; in no sense you have to pay any charges for this refund. We can refuse the refund until we received the products back or, if earlier, provide evidence about your dispatch.

You have to dispatch the products immediately and not later than 14 days from the day you inform us about the withdrawal. The period of time is kept if you dispatch before end of the term of 14 days.

You pay the direct charges for the return of the products.

You are liable for a potentially loss of value, if this is the result of an unnecessary handling of condition, property and functionality of the goods.


Withdrawal Form

If you wish to withdraw the contract please complete and return this form to:
 

PD-Verlag, Dr. Peter Dörsam
Everstorfer Str. 19
21258 Heidenau
E-Mail: info@pd-verlag.de
Tel. +49 (0)4182 401037
Tel. +49 (0)4182 401038
 

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods:

Ordered on (*)/Received on (*)

Name

Street / House number

Zip Code and City

Date and Signature (only if this form is notified in writing)

(*) delete as appropriate